How did a multinational staffing firm streamline interactions with a client?

The Situation

Chet Williams, a recruiter at Randstad’s top performing office in North America, was brought on to the RecruitiFi platform as a Legacy Agency for MSC Industrial, the United States’ leading industrial supply company. As a veteran recruiter, Chet was accustomed to partaking in lengthy phone calls and waiting for emails to be returned in order to discuss the specifics of particular requisitions. On the RecruitiFi platform, he immediately realized a dramatic improvement in the quality and timeliness of communications. He also eliminated administrative hassle, and received highly relevant JobCasts from other companies with no incremental effort.
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Key Numbers

4
days from JobCast posting to hired candidate intro
60%
of candidates advanced beyond screening
$9K
in savings hiring through RecruitiFi Community
2.5
hours of communications saved

The Perks

Communication - Chet acknowledges that phone calls and emails can be time-intensive processes with a lot of back and forth. RecruitiFi’s streamlined communication features an in-line chat function allows Randstad and their clients to communicate with each other faster, easier, and much more effectively.

Clarity - Understanding all aspects of an open requisition is critical for knowing which candidates to submit. A RecruitiFi JobCast has all the information Chet needs to understand the nuances of each open position and immediately find a relevant candidate.

Visibility - Chet knows it is a struggle to maintain visibility into a client’s hiring process and a candidate’s status. The worst effect of this is a bad candidate experience, or the “resume black hole,” which reflects poorly on the company and on the recruiter. RecruitiFi virtually eliminated this problem, as the platform provides Chet real-time visibility into the status of his candidates. He can now keep them updated in a personal manner, giving everyone a much better and more streamlined process.

Direction - Chet and Randstad are always working hard to provide their clients with the best candidates. RecruitiFi presents recruiters with JobCasts that are highly relevant to the industries in which they recruit, and it clearly presents information about the volume and status of candidates so a recruiter always knows where to best to focus their efforts.

In Their own words

We didn’t know what to expect, but honestly RecruitiFi makes us perform at the top of our game. RecruitiFi streamlined our client communications, making us more efficient. The platform has improved and strengthened our client interactions and relationships by giving us real-time candidate updates.
Chet Williams
Executive Recruiter
Randstad

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